Shipping policy

Wild Game Delivered Direct to Your Door


We’re not satisfied until your wild game order arrives safely, chilled, and ready to enjoy.

Newavon Wild Game delivers across mainland UK and selected areas of the Scottish Highlands using trusted couriers and temperature-safe packaging. We give you full control to select a convenient delivery date at checkout, ensuring your order arrives fresh and when it suits you.

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Delivery Schedule

• Mainland UK: Deliveries available Monday to Fridays via next-day courier.
• Scottish Highlands: Deliveries available via a two-day service.

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What to Expect After Ordering

• You’ll receive a confirmation email immediately after placing your order.
• On the day your order is dispatched, our courier (DPD Local) will send you a text or email confirming it’s on the way.
• On the morning of delivery, you’ll receive a live tracking link and a 1-hour delivery window.

Not going to be in? No problem—just leave delivery instructions during checkout or update preferences via your DPD tracking link.

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Seasonal Availability


Our game is sourced responsibly from the wild, which means availability can vary throughout the year. If a product in your order becomes unavailable due to seasonal harvesting, we’ll contact you promptly to offer suitable alternatives or arrange a refund.

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Delivery Charges

• Mainland UK: £6.00 (next-day service)
• Scottish Highlands: £18.00 (two-day service)

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Packaging & Freshness Guarantee


We take exceptional care in how your wild game is packed. Our insulated, courier-approved boxes are designed to keep your order below 8°C for a minimum of 48 hours—even in the event of unexpected courier delays.

So, whether your parcel arrives as planned or a day later, your game will still be fresh, safe, and delicious.

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Local Collection (By Appointment Only)


Prefer to collect your order yourself? We offer a click-and-collect service from our premises at:

Newavon Wild Game
15 Lodway, Pill, Bristol, BS20 0DH

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Need Help?


If you have any concerns about your delivery, please contact us straight away—we’re always happy to help and will do our utmost to resolve any issue quickly.

Email: info@newavonwildgame.co.uk
Tel: +44 1275 372404
Or visit our Contact Page

Please be aware that while we strive to meet all delivery timeframes, we cannot accept responsibility for courier delays caused by adverse weather or events outside our control.